Client Comments

“It was a wonderful experience working with The Star Team.  They were very professional, helpful and kind.  It made the selling experience one of the best we have ever had.  Many thanks.”

Robin and Carl Simms, New Bern, NC

 

Mary made me her first priority and even though my budget was average she treated me like I was a million dollar client. Mary made sure that I had everything I need to fit into my new community with the numbers of all the local utilities, handymen, specialist, etc. She even introduced us to some of our new neighbours. I would recommend Mary and The Star Team anytime. I fell I have more than a realtor…I have a new friend.”

Patricia K. DeMoss, Oakland, MD

 

“If you work with Louis Weil, you’re working with one of the best in the business.  I’ve been in the real estate business for over 30 years.  I have 40 agents working for me and I’ve seen a lot of agents come and go.  Louis is one of the best agents I’ve ever worked with.”

Mike Aldridge – Broker/Realtor, Greenville, NC.

 

“Hi Janet, I am so glad you were the listing agent for The Breakers C5 sale. You impressed me with your seller representation, professionalism and integrity. You handled the multiple offers fairly, responded quickly to my requests, efficiently prepared for closing and kept a smile the whole time! You made my job easier and I am already looking forward to our next deal.”

John Cameron, Broker/Realtor, Emerald Isle, NC

 

Sharon, you are the best realtor and take that from someone who’s had quite a few.  You went the second (and third mile).  You are so efficient.  We hope we get the chance to recommend you to someone else.  Thanks again.  We appreciate everything you did and we are so pleased with everything.”

Pege & Ken Bobbitt, Morehead City, NC

 

“Working with your company has been a very pleasant experience for me.  Sharon Garner was wonderful!  I am so thankful I called your company and I will recommend you to anyone I know that’s in the market.  Thanks again for your help.

Cindy Smith, Morehead City, NC

 

“I had a great time looking for properties with Carol. When the time came to make an offer, she worked hard to make it happen. I feel I got a great home at a good value. I would choose to work with Carol and The Star Team again without question.

Laura Dixon, Kinston, NC

 

“I am thankful that I had the opportunity to work with the Star Team and especially Mrs. Basnight. Were it not for her diligence and determination, the success of this transaction would have been severely compromised. I credit the happiness of both the buyer and seller to Ms. Carol’s devotion to this sale. I extend my greatest appreciation to Carol Basnight and the entire Star Team for helping find my home in good ole’ Carteret County.”

Jim Davis, Beaufort, NC

 

“We listed with The Star Team because we know that you know the market, and we know that you know how to get things done. We were not disappointed.”

 Beverly and John Femia, Wilmington, NC

 

“The Star Team takes care of everything associated with selling or buying.  They arrange inspections, insurance needs and keep following up so the customer doesn’t have to worry about forgetting to do something.  When you call with a need they have already taken care of it.  They stay one step ahead.”

Julie and Jack Winchester, Morehead City, NC

 

“Being a novice in the real estate world, I have no criteria for assessing judgement.  However, I can attest to the fact that every experience with The Star Team was exemplary.  Never did I ask for help that it wasn’t given; never did I have a question when it wasn’t answered; never did I seek assurance that you were not there with a helping hand. Thank you so much for what I consider a job well done.”

Hazel Byrd, Morehead City, NC

 

“I found your team to be very professional in your presentation as an agency. Everyone was very helpful in your efforts to arrange the best deal for me as a seller. Thanks for all your help.”

Anna Meador, Beaufort, NC

 

“I really appreciate the team approach that you utilize.  Whenever I had a question, concern or need, someone was always available to assist me and all team members were well informed about my transaction.  Thank you.”

 Jesse Parks, Goldsboro, NC

 

“Buying and Selling is easy at Atlantic Beach.  What sets the “Star Team” apart is their “after the sell” service.  They are in a league by themselves.”

 David M. Perry, Goldsboro, NC

 

“What a great team! Speaking of being in good hands, all our needs and desires were accommodated for by the knowledgeable, caring people of The Star Team. Now that’s the real meaning of “being in good hands!” Our Agent Kim Maness guided us through the entire process of purchasing our home with her expertise. Not only did she become our guide, she became our dear friend. This was a difficult move for us and she responded with her heart as well as her head. We weren’t just her clients, but rather her friends who needed help. It seemed that she just showed up or called every time frustration was about to take over. She always brought peace. After the closing and the move, Kim didn’t forget us. She came by for a visit bearing much appreciated gifts from The Star Team. This whole experience didn’t build a business relationship, it built a friendship. We are blessed! Not only do we have a beautiful home, we have some great new friends!”

Joe & Grace Pressly, Morehead City, NC

 

“Excellent service from Kim Maness!”

 Sue Michaud, Morehead City, NC

 

“Thank you for everything that you all did.  Above and beyond, especially under thecircumstances.  Mrs. Kim Maness is a great asset to your team and a wonderfulperson. She will definitely not be forgotten for everything she did.  Thanks for your helpand support.”

 Steve Stephenson, Morehead City, NC

 

“This was really team work in action.  They kept me informed at all times, even with the smallest detail.  They were always pleasant and took time to listen.  I would not hesitate to call on them again.  Thank you.”

 Jean Sanborn, Morehead City, NC

 

“I appreciate your help in selling my house, especially when things got a little complicated at the end.  You were readily available to answer any questions I had.  Again, thanks for the help.”

Hepsy Patrick, Raleigh, NC

 

“The Star Team is a great concept.  Excellent personnel with great personalities.  If not for The Star Team, we would never have purchased the house or gone through the bad experiences we had with the bank.  You went above and beyond all expectations.”

Wayne Pope & Terri Ryan, Newport, NC

 

“We wish to take this opportunity to extend our deepest appreciation and profound gratitude for the effective and efficient manner in which the Star Team moved our home through the real estate pipeline in Carteret County.  The results were smashingly successful with a sale taking place within ten days after the house had been placed on the market.  We have bought and sold a half dozen homes during the past 38 years and can candidly affirm that never has a transaction been executed so excellently as this one.  You are an outstanding team of professionals and merit our highest commendation for your first-class and first-rate services.”

John & Mae Henry, Rocky Mount, NC

 

“I had a Realtor who was always willing to go the extra mile. Millie Genet worked diligently during the months it took to obtain a viable offer and in negotiating the deal, not only hard but smart! She was there each step of the way… marketing our property, overseeing the maintenance thus ensuring it was always in showing condition, all the way through the inspections and closing. We plan to own another vacation home in the future and Millie Genet will be our first contact.”

Harold Cooley, Raleigh, NC

 

“Regina and I were very pleased with the way you all handled the sale of our home, from start to finish. You did an excellent job in keeping us informed throughout the process. We would recommend you to anyone seeking to buy or sell their residence.”

Sterling Edmonds, Greenville, NC

 

“We could not have asked for a smoother transaction. The entire Star Team was extremely professional and made sure we were informed about every showing, inquiry, etc. We would not hesitate to use The Star Team in the future. The team was extremely knowledgeable about what was going on in the Carteret market. We asked them for their opinions related to realistic expectations, and they gave us the advice that helped move our home.”

Sandra Temple, Wendell, NC

 

“Working with The Star Team was a true pleasure. They make closing on a property as hassle-free as possible. Attention to details and great service separate them from other Realtors I have worked with in the past. I would highly recommend The Star Team and will definitely use them for future purchases in the area.”

Marie L. Joseph, Atlanta, GA

 

 “Your company’s website is what initially drew us to you.  Your search engine was by far superior to any other sites.  Sharon-Garner Thompson’s bio is what led us to her.  “Fireball” indeed!  What’s not to love about this woman!  She is fantastic!  She was very professional, very informative, and very patient with us as we navigated the complicated world of beach real estate.  Sharon taught us a great deal along the way!  She fought for us through our multiple contract attempts, and went above and beyond the call of duty in dealing with some very unfortunate situations with other Realtors.  Sharon not only does her job well – but she also does the job of the listing agent when they fell down on their duties and responsibilities!  Sharon was also extremely helpful in helping us find local trade professionals to work with after our purchase.  We feel very lucky to have stumbled onto The Star Team’s website all those months ago.  I would highly recommend Sharon!  She is the one you want on your side fighting for you!  Janet Stout was also fabulous to work with!  Extremely organized and professional and so very friendly.  She took care of business!  We would most definitely recommend The Star Team to buy or sell real estate!

Kelly & Wade Miller, Raleigh, NC

“Thanks for all your hard work and continued efforts in a “slow” market. We sure picked the right Realtor(s) and will refer others to your office.”

Linda Blackburn, Wilmington, NC

 

“Once again, The Star Team performed in a professional manner in this real estate transaction.  Sharon was on the ball, as usual.  My house was listed, shown, and sold in an hour.  Her price suggestion was great.  We had a full-price, cash offer.  Closing was taken care of without me having to return to Morehead.  Thank you.”

 Debbie Edwards, Greenville, NC

 

“To Sharon, Just any agent wouldn’t do.  We wanted someone like you!  (And The Star Team!”)  We also want to thank you very much for taking care of our plants while we were away.”

 Al & Barbel Brooks, Newport

 

“This was my 14th move.  This is the first time that I have ever had a good experience with an agent or real estate company.  In fact after seeing (experiencing) your service, I am not sure I ever really had an agent or company previously.  I especially want to thank Sharon Garner and Janet Stout.  What they did exceeded every expectation.  Thank you Sharon and Janet and all the Star Team.

Phillip A Taylor, Gloucester, NC                     

 

“While I’m sure I don’t need to tell you what an asset Sharon is, I’ll tell you anyway.  After moving to the area and being totally turned-off by no less than 2 Realtors, I met Sharon.  She obviously loves what she does and gave me the impression she actually cared about helping me find the right place to call home.  She is heads and shoulders above the crowd and only made me happier with my decision to locate in this community.”

Mark Roche, Shelton, CT

 

“Without a doubt, The Star Team deserves this years “Customer Service Award” because they get the job done!!!  Their attention to the task is superior to any other company doing the same services in our community…they have developed a system that is unique and comprehensive in dealing with the client needs/goals and the satisfied completion of the assignment with total professionalism, care, and concern is utmost in their special process.

 They did a job for me and I have a small real estate firm in Morehead City myself, and with their proficiency, I can only report they are SMOOTH to the highest order.”

 Bob Deans, Red Fish Realty, Morehead City, NC

 

“We were very impressed with the Professional Manner in working with Carol Basnight, Janet Stout and the others at The Star Team.  Their attention to details and helpfulness made our closing and move to Morehead City a success.

Being new to the area, we appreciated all the helpful information given and answering our many questions concerning all services needed to get settled more quickly and with less effort. 

They are truly a great group!

Charlie and I recommend them to anyone looking for a home in the area and know our experience will be the Best!”

Mary Ann & Charlie Finch, Morehead City, NC

 

Sharon Garner was terrific, dependable and professional.  We felt like she always had our best interest.”

 Jeff Lebo, Greenville, NC

 

“Thank you for everything that you all did above and beyond – especially under the circumstances.  Mrs Kim Maness is a great asset to your team and a wonderful person.  She will definitely not be forgotten by me for everything she did.

 Thanks for your help and support.”

Steve & Hunter Stephenson, Morehead City, NC

 

Millie Genet was wonderful.  She showed the house to every buyer and Realtor took care of things for us when we weren’t there and did a great negotiating job for us to close the sale.  The Star Team handled every detail with the contract and closing extremely well for us, which made the sale and the move a good experience!

Highly Recommend!

 Hope to work together again.”

Leigh Baker, Raleigh, NC

 

“This comment is relative to Sharon Garner-Thompson.  Sharon is a completely Professional agent.  You can Trust her.  She knows the market, knows her clients, and is so personable you want to please her.  Thanks to Sharon and The Star Team for a pleasurable experience.

Jerry Henderson, Kinston, NC

 

“Our experience at The Star Team was fabulous.  Billie Ester’s Personality, Perseverance, and Patience hooked us from the start.  Mary’s further expertise and skills (and yes, patience) carried us through.  We have all had a chance to spend some time at our new home and we couldn’t be happier!  Thanks for everything

Laura Shivar, Goldsboro, NC                                                     

 

“My wife and I began our journey to move back to NC after over 30 years in the Army.  My wife, Allie, is from New Bern and I attended East Carolina University, where we met.  We contacted The Star Team in 2009 and began our search for a home from South Carolina where I am currently stationed.  The exceptional customer service we received from The Star Team’s dedicated and professional staff was unparalleled.  Never once over the two years it took for my wife and I to find our home in Pine Knoll Shores, did The Star Team falter or waiver in their dedication and efforts to help us find our dream home on the Crystal Coast.  I just can’t say enough about the patience and dedication they displayed to help us find our dream home.

As a member of the military, my family and I have made many moves and have worked with numerous Realtors across this great country.  By far, The Star Team’s customer service was the best.  Exceptional and unparalleled in their efforts, my wife and I are now a lifelong referral source for The Star Team.”

Ricky J Earleywine, Pine Knoll Shores, NC

 

“The Star Team is a professional, friendly, approachable group of people who are passionate about their work and helping others.  They go beyond the call of duty to help you with your real estate needs and desires.  They always have time for you and do so with a smile and compassion.  Sharon Garner Thompson sold our house for us and we have never been treated to special.  She not only befriended us but made us feel “our” interests were really what the contract was about.  If you want a picture of customer service you need not look any further than The Star Team.”

Dick & Sheilia Griffis, Morehead City, NC

 

“From the time we signed the contract until closing it was only 25 days!  We worked with Billie Ester and Carol and it was a pleasure!  Billie listened to our interests and was patient and understanding and not at all pushy.  She was humorous and just a delight!  Carol kept in touch daily with updates concerning closing.  She was instrumental in meeting an early closing deadline so we could get settled in.  They were a great pair and we truly enjoyed the experience.

Judy & Leslie Payne, Morehead City, NC

 

“A very smooth, enjoyable, experience.  Very professional approach, especially by Louis Weil, Billie Esther Seymour, and Janet Stout.  Excellent follow-through.”

 Hal Tanner, Jr., Goldsboro, NC

 

Janet, most of all you cared.  You were not afraid to reexamine strategy as the market changed and you were persistent in the face of a very bad market.  Your feedback was excellent.  In the end you handled what proved to be a difficult closing very smoothly.  We were out of the country and knew you would take care of any issue.  Many, many, thanks.”

 Barbara & Butch Williams, Greensboro, NC

 

“A great job by the entire team, especially Louis and Janet with whom we had the most contact.  We could not have been more pleased with our listing and selling experience.  What an awesome job Janet Stout did in handling the details of the repairs that had to be made.

We would recommend The Star Team to anyone wishing to buy or sell real estate in Carteret County.  Thanks!”

Brenda & Joe Howard, Asheboro, NC

 

“Out of an extended, tedious, emotional, and dramatic affair, Janet and Louis were grand to us and helped in every possible way.”

Penn N. Flournoy, Morehead City, NC

 

Louis and Janet, our experience with you both made buying our unit a breeze!  Thanks for all the personal attention.  We look forward to doing business in the future with you.

Tom & Cheryl Knutson, Goldsboro, NC

 

“We feel so fortunate that a friend of ours recommended you when we were thinking about buying beach property.  Thank you for all you did to help make our real estate purchase go more smoothly.  You were respectful, professional and helpful, yet warm and friendly.  You were always available and easy to reach when we had questions or needs, and we appreciate that very much.  Your input was crucial to our finding an ideal lot and the perfect builder for our needs.  If anyone needs the assistance of a real estate professional in the future, we will gladly recommend you.”

Andy & Linda Haven, Greenville, NC

 

“We could not be more pleased with the performance and results of working with Louis Weil and The Star Team.  In a relative flat real estate climate, they sold our sound front property within $1,000.00 of our desired price at a time when very few similar properties were selling.

All though the process they stayed in constant touch regarding good news, difficult news, or no news.  This was an experience we had not experienced in the past.

We feel the reason they were so successful was because they ignored the prevailing market and continued proactively working using all available resources to market and sell our property.  We would highly recommend The Star Team whether selling or looking for real estate in Carteret County.”

Craig & Terry Griffin, Atlantic Beach, NC

 

“We have been working with Mary Poineau since 2003, and she has consistently been the most prepared, most knowledgeable, and the best agent we have ever worked with here and in Maryland.

We have made 4 different purchases of real estate through Mary, and she has guided us through the myriad of options available to us, providing recommendations  and guidance based on her many years of experience in the Atlantic Beach real estate marketing  area.She not only given us outstanding suggestions but has never been afraid to tell us when she believed we were making wrong assumptions and choices. The most recent purchase we have closed with Mary by far our most difficult, taking many different twists and turns over a two year period. Throughout the entire time, Mary gave us excellent advice( even at one time agreeing that the best position for us to take was to walk away from the contract we had under consideration). She continued to do more research on that project, and when the builder began offering discounts to certain buyers during a brief window of opportunity , immediately got us back into a position to buy the exact same unit under much more favorable terms.

 Mary’s past experience as a designer of homes as well as selling agent greatly helped her clients arrive at intelligent, well-informed decisions before making a major purchase. When Mary did the walk-through with us prior to closing she was able to identify terms that needed to be corrected that many would have overlooked.

It is this mix of skills, determination and dedication to her clients that make Mary an outstanding real estate agent and excellent addition to The Star Team.”

Harry and Candy Scheidy, Millersville, MD

Cathy Gainey Provided us with excellent support during our home buying experience.  It was a true pleasure working with her.  Any questions or concerns we had were always quickly resolved.  We were very comfortable knowing she was our realtor.  Thank you for everything.”

Beth and Mike Rafferty, Midlothian, VA